Semarang, jateng.bps.go.id – As part of its efforts to maintain and improve the quality of public services, the Statistics Indonesia (BPS) of Jawa Tengah Province conducted an External Audit for ISO 9001:2015 Recertification on September 29–30, 2026. The activity involved an external auditor from PT TSI Sertifikasi Internasional, Linda Effendi, and was attended by the leadership team and the Quality Management System (QMS) management team of BPS Jawa Tengah Province.
The external audit aimed to ensure that the implementation of the Quality Management System (QMS) across the four service scopes of the Integrated Statistical Service (PST) at BPS Jawa Tengah Province was carried out in accordance with the established standards. In addition to ensuring compliance with the ISO 9001:2015 standard, the audit also served as part of BPS's continuous evaluation and improvement efforts to provide added value to service users.
The four main services covered by the evaluation were Library Services, Statistical Consultation Services, Paid Statistical Product Services, and Statistical Recommendation Services. The evaluation covered the implementation of processes, fulfillment of service requirements, risk management, and quality improvement efforts in delivering services to the public and data users.
In his opening remarks, the Head of BPS Jawa Tengah Province, Ali Said, emphasized BPS's commitment to continuously improving service quality through consistent implementation of the Quality Management System. This commitment is reflected, among others, in the organization's efforts to respond to internal and external issues, fulfill its service charter, evaluate quality objectives, and identify and address various risks that may affect service quality.
Consistent implementation of the QMS is expected not only to ensure compliance with the requirements of ISO 9001:2015, but also to foster a culture of continuous improvement within BPS Jawa Tengah Province. In this way, service processes can continuously be adjusted to meet the needs and expectations of service users.
Through the external audit for recertification, BPS Jawa Tengah Province remains committed to maintaining the quality and consistency of its public services while strengthening public and government institutions' trust in statistical data services. This effort is part of BPS's commitment to providing accurate, reliable, and responsive statistical data to meet the needs of users in Jawa Tengah.
